Shipping & Returns
Our pieces ship from our Houston Studio
8570 Katy Fwy #111, Houston, TX 77024 (Inside Back Row Home)
M-F 10:00 - 5:00 we don't ship on Saturday but our store is open 10:00 - 4:00
Every piece in our collections is truly handmade. We strive to keep each traditional technique alive by creating extraordinary pieces in small batches and in many cases, made to order just for you. The items on stock will ship in the next business day. However some of our products are not available for immediate shipment, if this is the case the turnaround time for your order will be communicated to you within 24 hours of your order being place by email at the email address you have provide us with.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.